Links
Emergency
911
Call for an emergency or downed “hot” wires
Non-Emergency
Police
Non-emergency number: 301-279-8000
Ambulance and Rescue Services
Bethesda-Chevy Chase Rescue Squad
240-773-4741
www.bccrs.org
Fire Department
Bethesda Fire Department
240-773-4706
www.BethesdaFire.org
Hospital
Suburban Hospital
301-896-3100
Utilities
Electric - Pepco
Report power outage 877-737-2662
Customer service: 202-833-7500 Press 0 at each prompt until you are connected to a human*
Contact online: www.pepco.com/contact/online
PEPCO has encouraged neighbors to send them specific requests about low-hanging limbs over PEPCO wires in Bannockburn. PEPCO WILL cut tree limbs that are within 10 feet of the power lines to anticipate potential threats.
Contact Daniel Landry, Senior Staff Forester, PEPCO, 301-670-8741 (Office), 240-508-3591 (Cell), dplandry@pepco.com — the Forestry Department service manager — or his boss, Pat Byrne pjbyrne@pepco.com.
Telephone - Verizon
Telephone service 1-800-837-4966, or online at https://www.verizon.com/support/residential/contact-us/index.htm
If you have problems with Verizon phone or cable service, call: Keith Watkins at 240-777-3793, in the County Office of Cable and Communications Services.
Garbage collection & recycling
240-777-6410;
www.montgomerycountymd.gov/solidwaste
Special Pickup (furniture, lamps, etc.): call Customer Service at 311 (out-of-County: 240-777-0311) or contact the county and Residents are allowed 4 or 5 such pick ups during the calendar year.
Leaf Collection
240-777-6410
Snow Removal
To report snow removal problems or downed trees, call 240-777-6000.
If a County plow has damaged your mailbox, the County will install a standard post and mailbox at your residence. Call 240-777-6000 to file a report. If you have a non-standard mailbox, call 240-777-8920.
For a street that may have been missed by County plows, a report can be made via the County Web site
You can also click here and go to question number 11, then click on winter storm operation, then click on service request and fill out the form
Government
Civic problem-solving
Roger Berliner
District 1 Council Member
240-777-7828.
http://www.montgomerycountymd.gov
Housing code enforcement (e.g., tall grass, vacant home),
240-777-3785
www.montgomerycountymd.gov
United States Postal Service
West Bethesda Post Office,
9601 Seven Locks Road
Bethesda, MD 20817
301-365-8673
www.usps.com
State Roads
To report a problem with one of the state roads, call 1 (800) 543-2515.